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VENZO Secure A/S
Hejrevej 34D, 2400 Copenhagen, Denmark

Telephone

UK: +44 20 3991 1260

US: +1 646 655 0658

DK: +45 89 87 04 89

Email

Sales: sales@venzosecure.com

Presales: presales@venzosecure.com

Support: servicedesk@venzosecure.com

 

Incident Manager

Advanced Incident Handling Plug-In for Milestone XProtect

Introduction

Incident Manager from VENZO Secure.

Address the surveillance challenges of many scenarios including law enforcement, transportation, city surveillance and retail with VENZO Secure’s Incident Management plugin for Milestone XProtect.

Incident Manager complements the Milestone VMS enabling an advanced mechanism for both the cataloging of Incidents and the storing of associated evidence in a single easy to search interface.

This easy to use intuitive plugin allows the grouping of video and other source material into a single incident and classification of that incident to enhance summary reporting.

Each Incident can be easily enhanced with customizable fields via the Milestone Management Client to allow each install to be tailored to the customer’s needs.

Operators can start an “evidence logging” workflow directly from within the Smart Client which records and logs all operator activity.

The incident itself can be classified according to the nature of the event with corresponding notes and logs and then exported from the system using a simplified incident export process.

Incident Manager also includes advanced mapping functionality with postcode lookup and a new intuitive means of handling multi-level buildings.

Demo

Graphical Reporting

Extract information from the Incident Manager database and create incident reports in Excel. Reports are easy to build and instantly updated with the click of a button.

Reports are fully customisable so each customer can generate reports using the particular data set they are interested in. For example:

1. The total number of incidents that have gone through the Incident Manager
2. Breakdown of incident types for quick identification of what the key issues are
3. How many of the incidents have resulted in a successful arrest and conviction
4. Location of incidents by postal code so it is clearly visible where the problem areas are
5. Breakdown of goods stolen

Save Incidents

Upon selection of the Stop Incident button, Incident Manager will allow the operator to add a classification and description of the incident and save it to the dedicated evidence locker.

Extended Incident Details

Add extended information to the incident for the capture of details for future reference and reporting.

Incident Reporting

Intuitive reporting including PDF export of incident details covering summary information and actions taken.

Milestone Management Client

Each Incident can be easily enhanced with customizable fields via the Milestone Management Client to allow each install to be tailored to the customer’s needs.

Resources